Quinn Company is one of the top Caterpillar dealers offering not only heavy equipment, but power systems, rental equipment and material handling equipment as well.
Because of continued growth we are looking for a motivated and enthusiastic person with excellent technical acumen to join our team as a Technical Communicator in City of Industry, CA.
Some of the benefits of this exceptional opportunity are:
- Stability - Since opening in 1919, Quinn Company actually predates Caterpillar. Quinn Company is a family owned business, currently in its third generation that truly serves its customers through a dedicated employee population of more than 800, based out of 22 locations.
- Well Respected – Quinn Company and the Caterpillar name are known for quality, industry expertise, teamwork and integrity. You will be proud to be a part of the Quinn Company team.
- Career Growth - Quinn Company offers extensive training internally to the employees and has access to the online technical database that is offered by Caterpillar.
- Compensation and Benefits – You are offered an excellent compensation program as well as safety incentives for tools.
Acts as principle internal contact for EPG, Industrial and Marine manufacturers in resolving service/repair problems. Provide written service/repair information from manufacturer, research technical service information when unavailable to service technicians from existing resources. May write service/repair manuals or instructional briefs for use by technicians in resolving unique or unusual service/repair problems and other related activities. Travels to QPS facilities and/or customer locations as required. Prepare failure analysis reports as needed by Caterpillar and/or customer. Administer all QPS EPG, Industrial and Marine Caterpillar Goodwill Claims
Education and/or Experience:
High school diploma or general education degree (GED) required. AA or AS degree desirable with five to six years of Caterpillar diesel engine experience related to power generation, marine and/or industrial engines; or equivalent combination of education and experience.
Quinn Company is an Equal Opportunity Employer